Effective Date: February 22, 2025
Welcome to Shiny.ca’s mobile call detailing service. By using our services, including SMS communications, you agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.
1. Definitions
- "Company," "we," "our," "us" refers to Shiny.ca.
- "You," "User" refers to any individual or entity using our services.
- "Services" refers to mobile call detailing, SMS communications, and related customer support.
2. Acceptance of Terms
By engaging with our services, including opting into SMS communications, you acknowledge and agree to abide by these Terms.
3. Types of Messages
Users who opt into our SMS service will receive:
- Informational messages – Updates, confirmations, and reminders related to bookings.
- Communication around bookings – Follow-ups, changes, or necessary details about scheduled services.
⚠ We do not send promotional or marketing messages.
4. Message Frequency
- Users will receive SMS messages only when there is a booking and for communication related to that booking.
- The frequency of messages will vary based on service interactions but is typically per booking.
- No daily, weekly, or monthly marketing messages will be sent.
5. SMS Communication & Consent
- By providing your phone number, you consent to receive SMS messages related to our services.
- Standard message and data rates may apply based on your mobile carrier.
- You can opt out anytime by replying STOP to our messages.
- For assistance, text HELP or contact us at hello@shiny.ca.
6. Service Availability
- We strive to provide uninterrupted service, but we do not guarantee 100% uptime.
- Services may be modified, suspended, or discontinued at any time without prior notice.
7. User Responsibilities
By using our services, you agree:
- Not to misuse our SMS services for illegal or unauthorized purposes.
- To provide accurate contact information and update it if necessary.
- To comply with all applicable laws regarding SMS communications and mobile service use.
8. Data Privacy & Security
Your data is handled according to our Privacy Policy. To learn more, visit our full Privacy Policy at:
➡ https://www.shiny.ca/privacy-policy
9. Service Modifications & Termination
- We reserve the right to modify or discontinue any part of our services at any time.
- We may terminate access to services if you violate these Terms.
10. Limitation of Liability
- We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services.
- We do not guarantee uninterrupted or error-free SMS delivery.
11. Indemnification
You agree to indemnify and hold harmless Shiny.ca from any claims, damages, or losses related to your use of our services.
12. Governing Law
These Terms are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in British Columbia courts.
13. Changes to Terms
We may update these Terms periodically. Continued use of our services signifies acceptance of any changes.
14. Contact Information
If you have any questions regarding these Terms, you can contact us at:
📧 Email: hello@shiny.ca
